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Service

OSSAC offers you the following services

  • Consulting services for deployment and use of Open Systems hardware and software
  • Training and support during the implementation phase of such systems
  • Implementation of IT projects based on ITIL
  • Long-term contracts and service level agreements for the maintenance of applications, operating systems and databases
  • Support for the migration of IT projects to/from midrange systems

Open VMS support and consulting >>

This service includes, but is not limited to the following tasks:

  • Planning of data centers
  • Consulting services for the preparation of invitation to tender for IT hardware and software
  • Planning of complex IT structures
  • Monitoring of systems
  • Implementation of performance monitoring including periodical reports
  • Adaptation of system parameters according to the performance monitoring results
  • Assistance to the first line support in resolving operational errors originating from hardware and operating system failures

Database management and design >>

This service focuses primarily on Oracle RDB and MySQL running on OpenVMS servers. It includes the following tasks:

  • Database design and management
  • Development and implementation of backup and data integrity concepts
  • Reorganization and optimization of databases
  • Monitoring and performance tuning of databases and RMS based index sequential files
  • Assistance to the first, second and third line support for database management tasks
  • Import and export of data to/from relational databases

Application development and maintenance >>

One of the main focal points of OSSAC is the development and maintenance of customer specific applications for the industry. This service concentrates on the following points:

  • Application design based on industry standard methods
  • Design of data structures and interfaces to external systems
  • Programming, debugging and testing of the code
  • Internal and external documentation
  • Adaptation and redesign of existing software
  • Migration of existing software to new hardware including hardware simulators like CharonVAX and CharonAlpha
  • Maintenance of existing and legacy systems
  • Design and implementation of Service Level Agreements (SLA) and Service Level Requirements (SLR)
  • Keep alive and keep it running of legacy systems